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Contact Civica Support

Get help with Civica software applications and cloud and managed services by phone, email or online.

Computer Desktop nanoOnline support

Online support is available for all products and services. Contact us by phone or email to arrange an account.

Call-Centre nanoPhone us


  • Main number : 1800 643 436
  • Practical Plus : 07 4639 7290
  • 2000plus NSW : 02 5310 2300

New Zealand

  • Main number : 0800 100 560

mail2 nanoEmail us

Software support


Hours of operation & information required

  • Hours of operation: Civica support is available between 8:30am - 5:00pm from Monday to Friday, excluding Australian National Public Holidays and New Zealand Public Holidays.