Home Knowledge Training & eLearning eTutorials Training Videos Authority eTutorials Training Videos Catalogue

Authority eTutorials Training Videos Catalogue

Following is the catalogue of Authority eTutorials, online self paced training with screen shots and step by step instructions on how to use Authority.

Authority Wide eTutorials

AUTHORITY NAVIGATION

  • Authority Navigation - Sign In
  • Authority Navigation - Dashboard
  • Authority Navigation - Sitemap
  • Authority Navigation - Menu Bar
  • Introduction to Authority
  • How to create a word template
  • How to use the Excel report writer

AUTHORITY ADMIN

  • Adding a User and Assigning Security
  • Adding and Linking Menu Items
  • Add words to Authority Speller - Linux
  • Add wors to Authority Speller - Windows
  • Configuring the Dashboard
  • Document Sink
  • MAIL
    • Mail Server Settings in Authority
  • UPDATES (PATCHING)
    • Repository and Schema
    • Upgrade Authority Environment
  • LIVE TO TEST COPY
    • Live to Test Copy - informix
    • Live to Test Copy - Parameter Settings
  • PRINTING
    • Update GDC for font and printer options
  • USER ADMINISTRATION
    • Reset Invalid Logons

    Authority Asset Management eTutorials

    • Asset Bulk Revaluation
    • Assets EOY
    • Asset Enquiry/Maintenance
    • Asset Register
    • CVR Creation
    • Work Order Enquiry
    • Work Order - New GL Load

    Authority Finance eTutorials

    ACCOUNTS PAYABLE/RECEIVABLE 

    • AP Adding a Contact
    • AP Adding a Postal Address
    • AP Batch Invoice Load
    • AP Creating New Creditor
    • AP Creative Master Record
    • AP End of Month
    • AP EOY
    • AP Invoicing
    • AP Manual Cheque Entry
    • AP Open Item Maintenance
    • AP Payment Reversal
    • AP Price & Quanity Variance (v9 only)
    • AP Process Creditor Cheques
    • AP Process EFT Payments
    • AR Amend Direct Debit
    • AR Adding a Contact
    • AR Adding a Postal Address
    • AR Calendar
    • AR Create new Debtor
    • AR End of Month Procedure
    • AR EOY
    • AR Process Debtor Refund

    GENERAL LEDGER

    • General Ledger Enquiry
    • General Ledger End of Year Procedure

    LOANS

    • LN EOY

    PAYROLL/HR

    • HR - Employee Kiosk
    • HR - Organisation Charts
    • HR - Personnel Screen
    • HR - Using My Staff and All Staff
    • HR - Apply for Training in Employee Kiosk
    • HR - Position Management Part 1 & 2
    • HR - Staff Reviews
    • HR - Training Register
    • PY - Applying for Leave using Online Leave
    • PY - Automated Backpay
    • PY - Automated Processing of Payrate Increases
    • PY - Emailing Payslips
    • PY - EOM Superannuation Processing
    • PY - EOYPY - Leave Application Approval
    • PY - Manager Task UpdatePY - NZ Tax EOY
    • PY - Superannuation EOY
    • PY - Termination Calculation Wizard>

    PURCHASING

    • IC - EOY
    • IC - Stock Issues
    • OLR - Entering a Requisition
    • PU EOY
    • PU - Entering a Purchase order - Non OLR

    TRUST MODULE

    • TR - Entering Receipts
    • TR - Refunds

    Authority Revenue eTutorials

    ANIMALS

    • AN EOY
    • Registering a Fee Exempt Animal

    AGENCY RECEIPTING

    • Agency Receipting Process
    • Agency Receipting - Import Types
    • Agency Receipting - Import Parameters

    DIRECT DEBITS

    • Direct Debits

    INFRINGEMENTS

    • How to set up Offence Codes (WA)
    • Update Status Codes

    NAME AND ADDRESS

    • NAR Adding a Contact
    • NAR Merging Duplicates
    • NAR Processing

    PROPERTY

    • Adding an Additional Address to a Parcel
    • Creating Proposed Lots 
    • Registering Proposed Lots

      RATES

      • Add a Pensioner Rebate
      • Rates Adding a Contact
      • Rates Adding a Postal Address
      • Rates Enquiry
      • Rates - Zone Balance Exception Report
      • Rates - Valuation balance Exception Report 
      • Rates - Source Valuation Report
      • Rates - Valuation Exception Report
      • Rates - Valuation Report
      • Rates - Calendar Maintenance
      • Rates EOY*
        • The Tasks Index is a PDF file that lists which one of the four Rates EOY eTutorial videos contains specific end of financial year tasks. *Please note, that within Rates EOY are State Specific procedures and within each of these is up to 12 individual tutorials.
        • Rates EOY - NSW Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - NT Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - NZ Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - QLD Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - SA Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - TAS Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - VIC Part 1, 2, 3 and 4 (Tasks Index)
        • Rates EOY - WA Part 1, 2, 3 and 4 (Tasks Index)

      RECEIPTING

      • Customer Service Receipting
      • Receipt Reversal
      • Receipting End of Day
      • Removing Pensioner Rebates
      • Voiding Receipts

      WATER BILLING

      • Water Billing Adding a Contact
      • Water Billing Adding a Postal Record
      • Water Billing EOY - Part 1 and 2

      Authority Services eTutorials

      APPLICATIONS AND REGISTERS

      • DD - Adding a Development Application - QLD
      • DD - Adding a Development Application - SA
      • DD - Adding Insurance Documents
      • DD - Adding a Memo 
      • DD - Adding a Postal Address
      • DD - Adding a Quote
      • DD - Adding a Register Entry
      • DD - Adding an Addition address to a parcel
      • DD - Adding an Additional Parcel to a Development Application
      • DD - Adding an appeal to an application
      • DD - Adding an Attachment to an Application
      • DD - Adding Conditions to an Application
      • DD - Adding Favourites to an Update Program
      • DD - Adding Fees to an application
      • DD - Adding Name links
      • DD - Adding Tracking Items to a Register
      • DD - Bulk Letters by Action
      • DD - Bulk Letters by Fee
      • DD - Entering a Building Application (VIC WA)
      • DD - Entering a complying development application
      • DD - Entering a New Development Application - NSW
      • DD - Entering a planning application for VIC
      • DD - Entering a Planning Application for WA
      • DD - Entering an Amendment to an Application
      • DD - Generating a Document
      • DD - Receipting Fees
      • DD – Running your PPARS Report (VIC)
      • DD - Update an Applications Proposal
      • DD - Updating a Register Entry
      • DD - Using Stop the Clock

      CEMETERY REGISTER

      •  CEM - Adding Checklists
      • CEM - Adding Fees to a Burial
      • CEM - Adding Letters and Certificates
      • CEM -Cemetery Plot Register
      • CEM - Creating Individual Plots
      • CEM - Creating a Reservation
      • CEM - Disinterment Process
      • CEM - How to add a Burial
      • CEM - How to change a reservation to a Burial
      • CEM - Right of Burial
      • CEM - Transfer Process

      CRM

      • CRM Adding and Deleting Availability Memo
      • CRM Adding and Deleting Availability Memo for Others
      • CRM Adding and Viewing Comments
      • CRM Animal Links
      • CRM Asset Panel Simple Search
      • CRM Changing a Category
      • CRM Deleting a Customer Request
      • CRM Deleting a Task
      • CRM Generating a Letter to MS Word
      • CRM Linking an infringement record
      • CRM Linking Duplicate Requests
      • CRM Recording a Statistic
      • CRM Recording a Transfer
      • CRM - Resetting the Request Number at the Start of the Calendar Year
      • CRM Submissions
      • CRM Quick Enquiry
      • CRM Lodgement - Standard Entry

      RECORDS MANAGER 

      • RM - Records Manager Fundamentals (Complete course containing each of the following tutorials)
      • RM - Word document registered into Records manager
      • RM - Record Registered into Records Manager Finalised
      • RM - Customise List Pane and format columns in results
      • RM - Metadata against record
      • RM - Editing the document
      • RM - Finalising a document
      • RM - Adding or sending to favourites
      • RM - Create a new to-do item
      • RM - Complete and add notes to to-do items
      • RM - Drop-zone - Activate and configure defaults
      • RM - Using the Drop-zone

      OTHER

      • EDMS Posters Support FAQ
      • Workflows - Overview

        More information

        • Try an eTutorial - Watch a sample etutorial, available free of charge to Civica customers.
        RM - Records Manager Fundamentals